Information We Collect

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our investment analysis platform. We use personal details to create and maintain your account, send important service updates, and provide customer support when needed.

• Generating personalized investment analysis reports based on your portfolio data
• Sending educational content and market insights relevant to Argentine financial markets
• Improving our algorithms and analytical tools through anonymized usage patterns
• Ensuring platform security by monitoring for unusual account activity
• Complying with financial regulations and reporting requirements in Argentina

We never use your financial data for purposes unrelated to the services you've requested. Your investment information stays within our secure analysis systems and is never shared with third-party advertisers or marketing companies.

Data Sharing and Third Parties

FluxRelayTool maintains strict control over your personal and financial information. We operate under a principle of minimal necessary sharing, meaning we only share data when it directly supports the services you've requested or when required by law.

We never sell your personal information to marketing companies, data brokers, or other businesses. Your financial data is particularly sensitive, and we treat it with the highest level of confidentiality required for professional investment advisory services.

Your Privacy Rights

Under Argentine privacy law and our commitment to data protection, you have comprehensive rights regarding your personal information. These rights ensure you maintain control over how your data is used and stored within our systems.

• Access: Request a complete copy of all personal data we hold about you
• Correction: Update or correct any inaccurate information in your profile
• Deletion: Request removal of your data, subject to legal retention requirements
• Portability: Receive your data in a structured format for transfer to other services
• Objection: Opt out of certain data processing activities, particularly marketing communications
• Restriction: Limit how we process your data while disputes are being resolved

Data Security and Protection

Protecting your financial and personal data requires multiple layers of security. We've implemented comprehensive technical and organizational measures designed specifically for the sensitive nature of investment-related information.

Despite our comprehensive security measures, no system is completely immune to threats. In the unlikely event of a security incident affecting your data, we will notify you within 72 hours and provide detailed information about the incident, potential impacts, and steps we're taking to resolve the situation.

Data Retention and Deletion

We retain your information only as long as necessary to provide services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

• Account information: Maintained while your account is active plus 7 years for financial record requirements
• Investment analysis data: Kept for 5 years to support historical reporting and tax documentation
• Communication records: Stored for 3 years for customer service and dispute resolution purposes
• Technical logs: Automatically deleted after 18 months unless needed for security investigations

When you close your account, we begin the deletion process according to these timeframes. However, some information may be retained longer if required by Argentine financial regulations, tax laws, or ongoing legal proceedings. We will inform you of any extended retention periods when relevant to your specific situation.

International Data Transfers

FluxRelayTool operates primarily within Argentina, but some of our technology infrastructure and service providers are located internationally. When we transfer your data outside Argentina, we ensure appropriate safeguards are in place to maintain the same level of protection required under local privacy laws.

You have the right to request information about specific international transfers of your data, including details about the receiving countries, the safeguards in place, and how to obtain copies of relevant transfer agreements.